The INs FAQ
How does The INs wearable breast pump work?
The INs fits into your bra and can be controlled with the buttons on its motor or remotely via the My YOUHA App to make expressing comfortable, convenient and most delightfully, free of any cords and tubing! The breast milk collects in the cups as you pump, when you're done you simply pour it into a bottle or storage bag.
Youha wearable pumpers say...
"Unbelievable being unhooked from all the cords!!!!!!!" and "You can get almost anything done while wearing them and can pick up your babies if needed"
How long does a pumping session last?
Approximately 15-20 minutes per session. You can conveniently check how long you've been pumping by opening the MY YOUHA app on your phone (even if you're mid-session) which will display a stopwatch that started when you turned your pump motors on. The App makes it super easy to track your sessions too, when you turn the motor off, it invites you to save the pre-recorded time and duration (you can also input the volume of milk you expressed to track your supply). A safety setting will stop the pump at the maximum recommended session time of 30 minutes in case you forget you're pumping!
Youha wearable pumpers love... "It’s portability - giving me freedom to look after my 4 month old twins and my toddler, cook dinner, play, hang washing out etc. It makes mum life significantly easier!"
Can I move around while I pump with The INs?
You sure can. The INs goes wherever motherhood takes you, so that you can move through your day (and to-do list!) seamlessly while staying present for your family and friends (who needn't know you're pumping). Take The INs on all your adventures and keep your milk safe for transporting back home in our insulated cooler bag or pumping bag.
Youha wearable pumpers say... "The pump is great! I pump on the bus, in the car, at work and it's all discreet. Just perfect!!" and "Loved having a pump that gives me the freedom to move around vs. feeling tied to my seat."
Can The INs be used for single or double expressing?
Yes, you can use a pair of The INs pumps for double sided expressing. Controlling your pair of The INs motors via the My YOUHA App allows you to synchronise their settings or control each side independently.
Can I pump on one side and breastfeed on the other?
You certainly can pump on one side and breastfeed on the other, allowing you to consolidate your overall feeding/expressing time.
Youha wearable pumpers say... "the Youha wearable pump being so discreet meant my baby wasn't grabbing the tubing, flanges and bottles out of curiosity like he would with a traditional pump"
What do I do with my breast milk once I've expressed?
Once you've expressed with The INs, you can store your milk in your baby's bottles or milk storage bags. You can chose to either pour through hole at the top of your cup with the breast shield still in place, regulating the flow by pressing on the soft shield, or otherwise simply peel the lip of the breast shield off the lower edge of the cup for a speedy transfer. If you're out and about, pop your bottles or bags of milk in a cooler pack with an ice pack to keep it safe until you can transfer to a fridge.
Is The INs wearable breast pump comfortable to express with?
Absolutely, The INs and its soft silicone breast shield is comfortable for most pumpers to express with. Once The INs' variable strength massage mode has stimulated your letdown, you can choose from 10 levels of suction strength in express mode, or use mixed mode which allows you to add between 1 and 10 massage cycles in between each express cycle for ultimate comfort and a more natural feel. When double pumping, the ability to control each side independently helps you easily find the most comfortable setting for each breast, and offset any difference in fullness or tenderness. Breast shields for The INs come in several sizes and convertors are available to accommodate natural fluctuations in nipple size throughout your time breastfeeding.
Youha wearable pumpers say... "It’s comfortable, quiet and it’s expressing strength is really good! Life would be tough without it." and "It is soooooo much more comfortable and easier to manage a baby plus toddler. Amazing"
How does The INs connect to the My YOUHA app?
The INs connects via bluetooth to the My YOUHA app, available for download from App Store and Google Play. After the initial connection is made, the bluetooth automatically connects when you turn on the pump. You can even open the app up mid-way through a session and it will know (and show you) exactly how long you've already been pumping for. The My YOUHA app has been designed by and for pumpers and gives you control of all The INs settings in a simple interface that you can even switch to dark mode if you need to avoid waking anyone next to you! The statistics can give you (and your lactation consultant if necessary) a rich picture of your milk output per side and over time.
Does the My YOUHA app store my data on my device alone?
The My YOUHA app only houses your tracking data and statistics locally on your device, keeping it secure at your fingertips.
Can I use the My YOUHA app to track my milk output and sessions with other pumps?
Yes, you can use the tracking functionality on the My YOUHA app even if you pump is not connected (or not a The INs or an Embody). Simply use the manual data entry in the main menu to let the app know how long your session was, what time you started, and what your output was on each side. The statistics pages will help build you and/or your lactation consultant a picture of your overall supply and aid with troubleshooting.
Do I need a special bra to use the INs?
You won't need a pumping bra, but maternity bras (such as The ONE Multi-Performance Maternity Bra) work best when using The INs as the fabrics tend to be soft shell and the straps extend at the front to allow a little extra room for the pumps.
Youha wearable pumpers love... "The Youha wearable pump is the easiest and most simple pump I have ever used. Not having any wires or tubing also made it very discreet and easy to use when pumping at work."
What accessories are compatible with The INs?
The INs is compatible with Youha accessories including: Maternity bra and breast shield convertors, silicone cleaning brushes, 210mL bottles (for storing expressed breast milk) and teat with cap (for using those bottles for feeding), breast milk collection shells (for catching milk on non-pumping side), cooler bag and ice pack (for safely transporting your breast milk), pumping bag (for safely transporting your breast milk, snacks and other on-the-go essentials).
How powerful is The INs wearable breast pump?
The INs' durable motors are built to last a minimum of 1,000 hours and each side has a pumping power of up to 300mmHg. Fully adjustable modes for massage, express and mixed mode enable The INs to be as efficient as possible.
Youha wearable pumpers say... "I honestly loved this pump so much, it's a great product and I got so many compliments from work friends who were curious!"
Does The INs wearable breast pump have backflow protection?
Yes, Youha Embody is a closed-system breast pump with built-in backflow protection. This means breast milk won't come in contact with the motor unit, ensuring it stays clean and safe.
Features Youha wearable pumpers love... "Portability, ease of cleaning, the motor isn't popping out like other wearable pumps, so more discreet." and "Convenient to use, and easy to clean, charge and maintain"
How quiet is The INs wearable breast pump?
The INs motor is quiet at an average of 48db each, quieter still when covered by clothing, and can be further tuned out by conversation, music and other ambient noise.
Youha wearable pumpers say... "The wearable pump was comfortable, quiet, enabled me to still be present with my children while still all importantly getting precious top up breast milk we needed to keep growth on track."
How does The INs compare to Embody or The ONE Pump and Express Cups?
View a handy table comparing our pumps showing all the technical specs of our best-selling pumps.
How much breast milk does The INs pump hold?
The INs cup can hold up to 240mL of your liquid gold.
Is The INs spill-proof?
Yes, The INs pumps are spill-proof and leak-proof! The cups seal securely against the leakproof breast shield and the motor unit is spill-proof when in place (when connected to the pump via the membrane).
How long does it take to charge The INs and how long does the charge last?
Charging The INs' high-performance 3.7V 1100mAh lithium ion batteries via USB-C takes around 4-5 hours to charge from flat and the charge lasts 2–3 hours; or 4–6 pumping sessions between charges.
Youha wearable pumpers say... "The battery also lasts a long time!" and "The charging system is quite easy to use especially with the light system."
General FAQ
How do I know what size Youha breast pump will fit me?
Great question! Finding the best fit breast shield is important for both your comfort and effectiveness of the breast pump.
Simply follow our quick sizing guide!
Youha breast pumps are available in various sizing options. Some pumps come with an extra convertors in the box offering the ability to size down if needed.
Once you’re are pumping, if you have any discomfort or concerns about your size we recommend talking to a Lactation Consultant.
Can I gift someone a Youha breast pump as a present without knowing what size they will need?
Definitely! We recommend you select a Youha pump with a size 24 breast shield included as the majority of our many sizing convertors (available separately) are designed to downsize from size 24. If you're still unsure, we offer gift cards as well.
Youha pumpers say... "I’ve been absolutely loving it. So easy to use and it means I can prolong my expressing journey." and "The best things are the portability and ease of assembly"
Where can I buy Youha pumps and accessories?
Currently you can find Youha breast pumps and accessories here, online and in-store at The Memo, online at Milk Goddess, and online in NZ at Little Bird Lactation.
Do you offer afterpay?
Yes! We're happy to now be able to offer you the flexibility of afterpay.
Can I sell Youha products in my store?
We welcome the opportunity to partner with store holders to bring Youha to more pumpers across Australia - email ask@youha.com.au to get the conversation started.
Which countries do you ship to?
We are currently shipping Australia and New Zealand wide. Please get in contact via email ask@youha.com.au if you are from another region and are wanting to purchase our products.
Visit our shipping policy here.
What is the warranty on Youha breast pumps?
We offer a 12-month warranty from the date of purchase (or until your baby's 1st birthday, whichever comes later) on product faults. If you are for any reason not satisfied with your Youha pump please contact us at ask@youha.com.au to tell us your situation. You can also use our warranty claim form to report any faults. We are committed to finding a solution for you.
Can I return my Youha breast pump if I change my mind?
The intimate nature of the breast pump and parts prevent us from accepting returns, but we're always here and happy to help you get the best pumping experience possible should you need any support. Please contact us at ask@youha.com.au to tell us your situation. We are committed to finding a solution for you.
How do I clean Youha breast pump parts?
It's simple! You disconnect the motor units and any tubing and pop them aside. Disassemble and rinse in cold water all of the silicone and plastic parts of the pump. Pop them in a separate washtub (not the sink) and wash gently in warm soapy water with a soft washcloth or silicone brush and rinse before sterilising. Allow to air dry completely before reassembly. The motor units should only be wiped clean with a damp cloth.
View our full cleaning recommendations for other parts and accessories.
Youha pumpers say... "It has less parts that a traditional pump, this means it’s easier to put together and also clean" ...and love the... "Ease of cleaning, assembling and the convenience it offers with its shape and no cords"
Can I purchase replacement parts and how will I know when to replace them?
Yes, we keep stock of all parts to ensure you can replace any lost or worn parts, and recommend that you replace any worn or damaged parts immediately. We also provide guidelines for the turnover of individual replacement parts to ensure the optimum performance of your Youha pump.
Can I recycle my breast pump parts?
Great news, you can!
We are recycling with TerraCycle® via their Zero Waste Box solution to turn your used Youha silicone breast pump parts into recycled products such as flooring tiles, playground or field covers, and athletic tracks.
Any food-grade silicone breast shields, valves, teats, membranes and PPSU bottles can be cleaned and posted to Youha Australia HQ to be recycled via TerraCycle:
Youha Australia
PO Box 1109
St Leonards VIC 3223
Please note that we can only accept well cleaned parts. Include your email on the sender details and to reward you for taking care of the planet we will send you a code to receive 10% off your Youha replacement parts.
All hard-plastic parts are PP (excluding PPSU bottles) and can be recycled through your local council's kerbside recycling.
Can't find what you're looking for?
Send your question to ask@youha.com.au and we'll put it to our brains trust.